Accessibility Statement

At Lu’Ro Jewelers, we believe everyone should be able to browse, learn, and shop with confidence. We are committed to making our website accessible and user-friendly for all visitors, including those who rely on assistive technologies. Our goal is to provide a seamless digital experience that reflects the same care and attention to detail found in every piece we create.

We design and develop our site in line with recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines help ensure our content remains perceivable, operable, and understandable to the widest possible audience. Our ongoing efforts include optimizing contrast and readability, providing descriptive text for images, maintaining clear page hierarchy, and ensuring that forms, navigation, and interactive elements are functional for users navigating by keyboard or screen reader. We periodically review our site’s accessibility as new content and features are introduced.

If you experience any difficulty viewing or navigating the website, or notice any element that you believe is not fully accessible to people with disabilities, please contact us by email at lurojewelers@gmail.com with “Disabled Access” in the subject line. Kindly include a description of the issue, the page URL, and the assistive technology you were using, if applicable. You may also reach us by phone at (530) 231-5443. We take your feedback seriously and will consider it carefully as we evaluate ways to improve both your experience and our accessibility practices. Our team aims to respond within two business days.

While some of our pages may include third-party applications, plug-ins, or content that are not fully within our control, we encourage all vendors and partners to provide digital content that is accessible and user-friendly. Should you encounter a barrier caused by a third-party component, we will do our best to provide an accessible alternative.

If you require information from our website in another format—such as large print, accessible PDF, or plain text—please contact us at the email address above, and we will provide an alternative version whenever possible. We are continuously working to enhance accessibility features and appreciate your input as we refine the Lu’Ro Jewelers online experience.

Last updated: October 20, 2025.